Refund Policy

Thank you for choosing the YouTube Comments Analyzer. We strive to provide excellent service and ensure customer satisfaction. However, due to the digital nature of our service, we have specific guidelines regarding refunds.

Eligibility for Refunds

Refund requests are evaluated on a case-by-case basis and are typically granted under the following conditions:

• Technical issues or service interruptions originating from our systems, preventing the intended use of our service.
• Accidental double payments or billing errors.
• If the user changes their mind after purchase and has not utilized the service to analyze comments within 3 days of purchase.
• If analysis results are demonstrably below reasonable quality expectations, subject to review and confirmation by our team. In such cases, we may refund the comment credits used.

Non-Refundable Situations

Refunds will not be issued under these conditions:

• If the user changes their mind after purchase and has already utilized the service for more than 3 days.
• In cases where incorrect URLs or invalid data were provided by the user.
• Dissatisfaction with analysis outcomes or content correctly delivered as described. The trial period is specifically designed for users to familiarize themselves with the application, its modules, and the type of outcomes produced.

Requesting a Refund

To request a refund, please contact our support team at support@youtubecommentsanalyzer.com within 7 days of the transaction. Provide clear details about your transaction and reason for the refund request.

Refund Processing

Approved refunds will be processed to the original payment method within 7-10 business days.