Privacy Policy for YouTube Comments Analyzer

Last updated: 09.05.2025

This Privacy Policy describes how Kildekoden AS ("we," "us") collects, uses, and protects your personal information when you use YouTube Comments Analyzer ("the Service").

1. Data Controller

Kildekoden AS
Oslo, Norway
support@youtubecommentsanalyzer.com

2. Personal Data We Collect

Account Information

Email address, name, and hashed password. Necessary for creating and securing your account.

Usage Information

IP address, timestamps, request details, diagnostic data. Retained briefly for security and performance.

YouTube Comments

Comments retrieved via YouTube API, analyzed temporarily; snippets cached briefly to enhance results.

Payment Information

Transaction identifiers and subscription details; payment card data is never stored on our servers.

Analytics

General usage data collected with your consent via cookies.

Marketing

Email addresses collected only if you explicitly opt-in.

We do not intentionally collect sensitive personal information (such as health data).

3. Purpose & Legal Basis

We process data to:

  • Provide and maintain our Service (Contractual necessity)
  • Secure accounts and ensure system integrity (Contractual necessity, legitimate interest)
  • Process payments (Contractual necessity, legal obligation)
  • Improve Service quality and resolve issues (Legitimate interest)
  • Send marketing emails and updates (Consent-based; withdrawable anytime)
  • Fulfill legal obligations

4. Cookies & Tracking

  • Essential cookies: Required for site functionality.
  • Analytics cookies: Set only after consent, for basic usage insights.

You can manage or withdraw cookie consent through your browser or cookie banner settings anytime.

5. Data Sharing

We share limited personal data only with trusted service providers, strictly under data protection agreements:

  • Hosting & cloud infrastructure (EU-based)
  • Payment processing (secure third-party)
  • Email services
  • Analytics providers (with anonymized data)

6. International Transfers

Some service providers operate outside the European Economic Area (EEA). Any international transfers comply with approved EU safeguards (e.g., Standard Contractual Clauses).

7. Data Retention

  • Account data: While active, deleted 30 days after account closure.
  • Usage logs: Up to 90 days for security purposes.
  • YouTube comment: Cached briefly, then deleted.
  • Marketing data: Until consent withdrawn or account deletion.
  • Billing data: As required by accounting laws.

8. Your Rights (GDPR)

You can request:

  • Access to your data
  • Correction of your data
  • Deletion of your data ("right to be forgotten")
  • Restriction or objection to processing
  • Withdrawal of consent

Contact us at support@youtubecommentsanalyzer.com to exercise these rights or raise privacy concerns. You also have the right to lodge a complaint with your local data protection authority.

11. Changes to This Policy

We may occasionally update this Privacy Policy. Significant changes will be communicated at least 7 days in advance. Minor updates take effect immediately.

12. Contact

For privacy-related questions or concerns:
Kildekoden AS
Oslo, Norway
support@youtubecommentsanalyzer.com

Thank you for using YouTube Comments Analyzer!